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LTS support
We strongly urge you to use the online system. It is FULLY automated and can handle 95% of customer needs based on 25 years of consumer research and call center compliance.
Admin 4 Me
I tested myself and need to follow up. Either for me another party.
Nationwide Locations
I need to change locations or have questions about locations.
ADMIN Users
HR, Attorney, Officer, and management needs from compliance to access
Free AI tools
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DOT Consultant
Your personal DOT advisor directly from their resources.
DNA or Health testing information
As you enter your profile information, choose from 10,000 locations nationwide.
How will you benefit?
Manage your experience from A-Z without human errors
Client insights
Increased efficiency
Process automation
Lab Test Guide
Understanding Barcodes & Sites
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Your Personal ID: The Barcode
Barcode: Your Sample's Secret ID
Brief Instructions: Your sample's barcode is like a secret agent's ID. It ensures your test is tracked accurately from start to finish. Check the barcode's placement on your specimen container when you receive it.
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Contact us
Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.